From error to adaptation: error management culture as a Dynamic Capability

Authors

DOI:

https://doi.org/10.71112/c89j7610

Keywords:

dynamic capabilities, organizational innovation, psychological safety, error management culture, organizational learning

Abstract

This essay examines error management culture as a higher-order dynamic capability that fosters organizational learning, innovation, psychological safety, and strategic renewal. Drawing upon the rationalist deductive method of René Descartes and Gottfried Wilhelm Leibniz, a rationalist paradigm, and an objectivist critical realist perspective, it argues that error should not be understood as an accidental deviation from organizational functioning, but rather as a constitutive mechanism of knowledge creation, adaptation, and the evolution of social systems. The discussion integrates contributions from the philosophy of error, Maturana and Varela’s theory of autopoiesis, organizational learning, complex theory, psychological safety, and dynamic capabilities. The findings suggest that the most adaptive organizations are not those that eliminate errors, but those that develop capabilities to recognize, interpret, and transform them into strategic knowledge. Furthermore, the essay concludes that error management culture strengthens innovation, facilitates open communication, promotes organizational well-being, and contributes to the development of dynamic capabilities that support sustainable adaptation in complex and uncertain environments.

Downloads

Download data is not yet available.

References

Aggarwal, A., Lim, W. M., Jaisinghani, D., & Nobi, K. (2024). Driving service-oriented organizational citizenship behavior through error management culture. The Service Industries Journal, 44(15–16), 1211–1250. DOI: https://doi.org/10.1080/02642069.2022.2147160

Akgün, A. E., Keskin, H., Golgeci, I., & Özerden, S. (2022). Error management in new product development teams. Technology Analysis & Strategic Management, 34(10), 1202-1214. DOI: https://doi.org/10.1080/09537325.2021.1950674

Ameres, L. C., Brosi, P., & Erlmaier, T. (2025). Error management as a specific strain buffer for cognitive demands. European Journal of Work and Organizational Psychology, 34(6), 735–749. DOI: https://doi.org/10.1080/1359432X.2025.2531923

Anand, G., & Mukherjee, S. (2024). Learning from Failures: Differentiating Between Slip-ups and Knowledge Gaps. Organization Science 35(6). DOI: https://doi.org/10.1287/orsc.2021.15663

Argyris, C. (1999). Organizational Learning II. Blackwell Business.

Beck, U. (1992). Risk Society: Towards a New Modernity. SAGE.

Corvello, V., Troise, C., Schiuma, G., & Jones, P. (2024). How start-ups translate learning from innovation failure into strategies for growth. Technovation, 134, 103051. DOI: https://doi.org/10.1016/j.technovation.2024.103051

Edmondson, A. C. (2023). The Right Kind of Wrong: The Science of Failing Well. Atria Books.

Foucault, M. (1975). Discipline and Punish: The Birth of the Prison. Gallimard.

Habermas, J. (1981). The Theory of Communicative Action. Suhrkamp.

Huang, X., Yu, J., Sharma, P. N., & Zhang, J. (2024). A multilevel investigation of the impact of error management culture on restaurant employee voice. International Journal of Contemporary Hospitality Management, 36(9), 3016–3031. DOI: https://doi.org/10.1108/IJCHM-04-2023-0444

Hudecek, M. F., Grünwald, K., Eva Lermer, J., & Heiss, S. (2024). You may fail but won’t quit? Linking servant leadership with error management culture is positively associated with employees’ motivational quality. Cogent Business & Management, 11(1), 2406361. DOI: https://doi.org/10.1080/23311975.2024.2406361

Klamar, A., Horvath, D., Keith, N., & Frese, M. (2021). Inducing Error Management Culture: Evidence From Experimental Team Studies. Frontiers in Psychology, 12. DOI: https://doi.org/10.3389/fpsyg.2021.716915

Koporcic, N., Sjödin, D., Kohtamäki, M., & Parida, V. (2025). Embracing the “fail fast and learn fast” mindset: Conceptualizing learning from failure in knowledge-intensive SMEs. Small Business Economics, 64(1), 181–202. DOI: https://doi.org/10.1007/s11187-024-00897-0

Kruse, P., & Wegge, J. (2024). A constructive error management culture promotes innovation and corporate social responsibility: A multi-level analysis in 10 countries. German Journal of Human Resource Management (Zeitschrift für Personalforschung), 38(2), 1–29. DOI: https://doi.org/10.1177/23970022231226318

Kurum Tiryakioğlu, G. (2024). Error management culture in schools and its relationship with teachers' psychological withdrawal behaviors. Journal of Pedagogical Research, 8(2), 113-128. DOI: https://doi.org/10.33902/JPR.202425804

Lafuente, E. (2025). Learning from different types of failure: Evidence from non-severe and severe work accidents in SMEs. Small Business Economics, 64(1), 157–180. DOI: https://doi.org/10.1007/s11187-024-00896-1

Latour, B. (2005). Reassembling the Social: An Introduction to Actor-Network-Theory. Oxford University Press.

Love, P. E. D., Matthews, J., Ika, L. A., & Fang, W. (2022). Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project. Developments in the Built Environment, 10, 100067. DOI: https://doi.org/10.1016/j.dibe.2022.100067

Love, P. & Matthews, J. (2022). When ‘less is more’: The rationale for an adaptive toolbox to manage the risk and uncertainty of rework. Developments in the Built Environment, (12), 100084. DOI: https://doi.org/10.1016/j.dibe.2022.100084

Luhmann, N. (2018). Organization and Decision. Cambridge University Press.

Maturana, H. R., & Varela, F. J. (1980). Autopoiesis and cognition: The realization of the living. D. Reidel Publishing Company.

Moraca, E., Zaghini, F., Fiorini, J., & Sili, A. (2024). Nursing leadership style and error management culture: A scoping review. Leadership in Health Services, 37(4), 526–547. DOI: https://doi.org/10.1108/LHS-12-2023-0099

Morin, E. (1977). La Méthode. Seuil.

Oliveira, M. F., Santos, E., & Ratten, V. (2023). Strategic perspective of error management, the role of leadership, and an error management culture: A mediation model. Journal of Economics, Finance and Administrative Science, 28(55), 160–175. DOI: https://doi.org/10.1108/JEFAS-01-2022-0028

Park, B., Lehman, D. W., & Ramanujam, R. (2023). Driven to distraction: The unintended consequences of organizational learning from failure caused by human error. Organization Science, 34(1), 283–302. DOI: https://doi.org/10.1287/orsc.2022.1573

Popper, K. R. (1963). Conjectures and Refutations. Routledge.

Schön, D. A. (1983). The Reflective Practitioner: How Professionals Think in Action. Basic Books.

Simon, H. A. (1969). The sciences of the artificial. MIT Press.

Stephan, B., Hudecek, M., Frey, D. & Lermer, E. (2026). Embracing errors at work: How error management culture, psychological capital, and job satisfaction relate to individual well-being. International Journal of Applied Positive Psychology. Advance online publication. DOI: https://doi.org/10.1007/s41042-025-00265-7

Van der Byl, C. A., & Vredenburg, H. (2023). The interrelatedness of error prevention and error management. Frontiers in Psychology, 14, Article 1032472. DOI:

https://doi.org/10.3389/fpsyg.2023.1032472

Published

2026-10-29

Issue

Section

Ciencias Sociales

How to Cite

Mendoza Betin, J. A. . (2026). From error to adaptation: error management culture as a Dynamic Capability. Multidisciplinary Journal Epistemology of the Sciences, 3(4), 888-908. https://doi.org/10.71112/c89j7610

Most read articles by the same author(s)

1 2 > >>